Privacy Policy
1. Our Commitment to Privacy
At FL Neat Freaks, the trust and privacy of our clients are our highest priority. This policy outlines how we collect, use, and protect any information gathered through your use of our website or the hiring of our services. By engaging with FL Neat Freaks, you agree to the terms of this Privacy Policy.
2. Client and Project Confidentiality (Our Strict Guarantee)
FL Neat Freaks guarantees complete confidentiality for all client projects and personal data.
- Confidentiality: All details regarding your project, including the initial state of your home, the items you choose to keep, discard, or donate, photos taken for internal planning, and discussions held during sessions, are treated with the utmost discretion and are never shared with any outside source without your explicit written permission.
- Project Documentation: Any “before” and “after” photos used on our website or social media will only be used with your express, written consent, and we take great care to exclude any identifying markers unless specifically permitted by you.
3. Information We Collect
We only collect information necessary to provide and improve our services:
- Personal Information: When you book a consultation or use our contact form, we collect your name, email address, phone number, and service address.
- Payment Information: Payment processing details are handled securely by third-party payment processors (e.g., Stripe, PayPal, etc.) and are not stored directly on our servers.
- Website Usage Data: We use standard tools like Google Analytics to track basic non-identifying data, such as website traffic, page views, and geographic location, to improve the user experience of our site.
4. How We Use Your Information
We use your information exclusively for the following purposes:
- To schedule, confirm, and provide the professional organizing services you requested.
- To process payments and send invoices.
- To communicate important updates about your project, booking, or account.
- To respond to your inquiries and requests.
5. We Do Not Sell Your Information
FL Neat Freaks will never sell, trade, rent, or otherwise transfer your personal information or contact details to any third party for marketing or monetary purposes. Your data is strictly used for the execution of our services to you.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or submit your personal information. Our electronic data is stored on secure, encrypted servers.
7. Changes to This Policy
FL Neat Freaks reserves the right to update this policy as needed. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions regarding this privacy policy or the practices of FL Neat Freaks, please contact us at:
- Email: [email protected]
- Phone: (904) 329-0650